Customer Management

Customer Success Module

CUSTOMER COMMUNICATION

Shared Library

Overview of all communication and activity between your franchise and the customer.

AGREEMENT MANAGEMENT

Shared Library

Access agreements and other documents between your business and the client.

CUSTOMER HELPDESK

Shared Library

Keep track of all tickets and resolutions across your business.

NEWSLETTERS & UPDATES

Shared Library

Send broadcasts, newsletters, and press releases to all of your customers.

Our Customers Get Results

We needed a way to internally run our business so that franchisees didn’t have to … We chose the team at Soffront. It’s a full massive CRM, stronger on an enterprise level than others.

Brad Sugars

President & Founder, ActionCoach

We use BrandWide by Soffront to manage and communicate with our franchisees and customers across the globe.

Bill Poce

Director of Marketing, InXpress Americas

We chose BrandWide after a rigorous selection process. We look forward to using BrandWide to standardize our processes and improve collaboration between our locations.

Petter Nahed

President, Maid Green

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