Connecting Corporate and Franchise Units Under One Platform
Manage all franchisee information from one place
Manage requests and questions from your franchisees
Ensure consistent branding and messaging across franchisees.
Track aggregated sales and analytics across franchisees.
Establish a compliance program across all franchisees
Process monthly royalties and fees
Ensure that all franchisees have access to up-to-date information.
Franchise software dashboards to track compliance across franchisees.
Manage All Units From One Screen
Managing franchise operations is a breeze with BrandWide’s franchise software. Connect all your units to corporate and manage critical information from one screen.
- Bring all units under a single franchise software platform.
- Track critical information at country, multi-unit locations, and unit level.
- Track renewal and expiration dates.
- Share processes, templates, and leads with units.
- Manage onboarding activities.
- Manage projects and tasks.
- Helpdesk to assist franchise owners when they need help.
- Establish a franchise-community.
Establish & Maintain Compliance Across Units
Establish compliance policies and ensure adherence to your policies using self assessments or field visits.
- Define your compliance policies.
- Setup surveys and checklists to collect compliance data.
- Have your units submit self assessment forms.
- Schedule field visits to locations.
Support Your Units At Every Step
Help your units with a comprehensive franchise software helpdesk that tracks the entire support process from capturing support requests, assignment, escalation, and resolution.
- Define step-by-step helpdesk process that matches the size of your support team.
- Provide support using Brandwide’s franchise software from channels that your franchise owners use such as CRM, email, phone, and chat.
- Guide franchise support reps through a defined support process from assignment to resolution.
- Escalate or re-assign tickets if not resolved within a defined time-frame.
- Record solutions and lookup common solutions from a library.
Collect Royalties From Your Units
Process royalties and invoice your units for royalties and other fees.
- Define a royalty percentage for each unit.
- Collect monthly sales data and royalties owed from units.
- Invoice your units every month for royalties and associated fees.
Our Customers Get Results
We needed a way to internally run our business so that franchisees didn’t have to … We chose the team at Soffront. It’s a full massive CRM, stronger on an enterprise level than others.Brad Sugars
We use BrandWide by Soffront to manage and communicate with our franchisees and customers across the globe.Bill Poce
We chose BrandWide after a rigorous selection process. We look forward to using BrandWide to standardize our processes and improve collaboration between our locations.Petter Nahed