Franchise Marketing and Operations Software for Franchisors

One Platform to Market, Run and Support Every Franchise Unit

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What Is Franchise Marketing and Operations Software?

Franchise marketing and operations software is a platform franchisors use to run every unit from one place: keeping local marketing on brand, tracking operations and compliance, supporting franchisees and collecting royalties.

BrandWide is franchisor software that combines those jobs, so corporate sees every unit’s sales, audits and support tickets on one screen while franchisees get the templates, leads and answers they need to grow. Brands use it to manage anywhere from 5 to 1,000 units. For the full platform, including CRM and franchise development, see BrandWide’s franchise management software.

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Manage all franchisee information from one place

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Manage requests and questions from your franchisees

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Ensure consistent branding and messaging across franchisees.

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Track aggregated sales and analytics across franchisees.

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Establish a compliance program across all franchisees

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Process monthly royalties and fees

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Ensure that all franchisees have access to up-to-date information.

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Franchise software dashboards to track compliance across franchisees.

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Why Do Franchisors Choose BrandWide?

Franchisors choose BrandWide because it is one connected system for both sides of the franchise. Corporate gets operations, compliance, helpdesk and royalty tools, and franchisees get a mobile-friendly CRM and marketing tools they will actually use.

Franchise Operations

How Does Franchise Operations Software Connect Every Unit?

Franchise operations software puts every unit on one platform, so corporate can track locations, renewals, onboarding and tasks without chasing spreadsheets.

  • Bring all units under a single franchise software platform.
  •  Track critical information at country, multi-unit locations, and unit level.
  • Track renewal and expiration dates.
  • Share processes, templates, and leads with units.
  • Manage onboarding activities.
  • Manage projects and tasks.
  • Helpdesk to assist franchise owners when they need help.
  • Establish a franchise-community.
  • Automate and streamline critical tasks in real-time.
  • All-in-one solution for the franchisor.
  • Customizable modules designed to help integration and automation.
  • Rated Best Franchise Management software by Capterra.
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Franchise Compliance

What Does Franchise Compliance Software Do?

Franchise compliance software turns your brand standards into checklists and surveys, then collects self-assessments and field visit results from every unit so gaps show up early.

Establish compliance policies and ensure adherence to your policies using self-assessments or field visits.

  • Customize your compliance policies.
  • Set up surveys and checklists to collect compliance data.
  • Have your units submit self-assessment forms.
  • Schedule field visits to locations.
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Franchise Helpdesk

How Does a Franchise Helpdesk Support Your Units?

A franchise helpdesk captures every franchisee question, assigns it to the right support rep, escalates it if it stalls and saves the fix for next time.

Help your units with a comprehensive franchise management solution. BrandWide helpdesk tracks the entire support process from capturing support requests, assignment, escalation, and resolution.

  • Define step-by-step helpdesk process that matches the size of your support team.
  • Provide support using Brandwide’s franchise management system from channels that your franchise owners use such as CRM, email, phone, and chat.
  • Guide franchise support reps through a defined support process from assignment to resolution.
  • Escalate or re-assign tickets if not resolved within a defined time-frame.
  • Record solutions and lookup common solutions from a library.
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Royalty Management

How Does Franchise Royalty Software Work?

Franchise royalty software collects monthly sales from each unit, applies that unit’s royalty percentage and invoices royalties and fees automatically.

Process royalties and invoice your units for royalties and other fees.

  • Define a royalty percentage for each unit.
  • Collect monthly sales data and royalties owed from units.
  • Invoice your units every month for royalties and associated fees.
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Franchise Marketing

What Does Franchise Marketing Software Do for Franchisors?

Franchise marketing software lets corporate run brand-level campaigns and give every franchisee approved, ready-to-use marketing, so local promotion grows the brand instead of diluting it.

  • Share approved templates, campaigns and brand assets with every unit.
  • Route inbound leads from the corporate site to the right territory.
  • Automate follow-up and nurturing with franchise marketing automation.
  • Give franchisees a mobile franchise CRM to work their own leads.
  • Track aggregated sales and lead results across franchisees.
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Our Customers Get Results

We needed a way to internally run our business so that franchisees didn’t have to … We chose the team at Soffront. It’s a full massive CRM, stronger on an enterprise level than others.
Brad Sugars

President & Founder, ActionCoach

We use BrandWide by Soffront to manage and communicate with our franchisees and customers across the globe.
Bill Poce

Director of Marketing, InXpress Americas

We chose BrandWide after a rigorous selection process. We look forward to using BrandWide to standardize our processes and improve collaboration between our locations.
Petter Nahed

President, Maid Green

Franchise Management Software

Frequently Asked Questions

What is franchise management software?

Franchise management software is a platform franchisors use to run their whole franchise system from one place: onboarding and training units, collecting royalties, running compliance audits, supporting franchisees and tracking franchise-wide KPIs.

What is franchise marketing software?

Franchise marketing software helps franchisors keep local marketing on brand. It shares approved templates and campaigns with every unit, routes leads to the right location and automates follow-up.

Why choose BrandWide's franchise software?

BrandWide connects franchisors and franchisees in one system. Franchisors manage the full franchise life cycle, from development and onboarding to operations, compliance and royalties, while franchisees get a CRM and marketing tools for their own sales.

What are the key features of franchise operations software?

Core features include unit and location management, onboarding and training, field audits and compliance, royalty management, a franchise helpdesk, document sharing, and reports and dashboards across all units.

How many units can I manage?

There is no unit limit. BrandWide supports both emerging and established brands, with customers running anywhere from 5 to 1,000 units.

Do you offer a document repository?

Yes. You can create folders, upload documents and share them with all franchisees or with specific units.

Can I track royalties?

Yes. BrandWide collects sales data from your units and calculates royalties automatically based on the rules you set for each unit.

Can I set up different levels of units within BrandWide?

Yes. You can organize units by levels such as master franchisees, regions and countries.

How much does BrandWide cost?

Pricing is tailored to your franchise system’s size and needs. Email info@meetbrandwide.com or book a demo for a quote.

Do you offer training to get started?

Yes. Every implementation includes training and hands-on help getting your team and franchisees set up.

Learn More About Franchise Management

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