The architecture of franchise software is particularly designed for meeting the unique needs of franchisors. Franchise software is essentially cloud-based meaning that several of its applications operate on shared and internet-driven computing resources that are accommodated in remotely situated data centers. The implementation of franchise software is done for maximizing efficiency, maintaining brand consistency, ensuring security, making the process of expansion simpler, saving money, and augmenting business growth.
In simple terms, franchise software is an amalgam of several cloud-based tools and features used to handle operations, manage marketing, gather and analyze data, and produce business.
In essence, franchise software is a conventional retail management software endowed with lots of franchise-related features and executing level capabilities. Therefore, usual franchise software comprises the following.
Franchise Software
- Point of sale (POS) marketing
- Customer relationship management (CRM)
- Sales order management
- Inventory management
- Purchasing and receiving
- Reporting
- Data-driven reporting and dashboard
Apart from these features, the majority of franchise software systems take specialized modules into consideration such as the following.
- Employee management
- Field service management
- Franchise development
- Franchise management
- Franchise performance
- Franchise support
- Intranet
- Marketing
A few of the most attractive benefits of franchise software include the following.
- Additional automation opportunities
- Improved lead generation capabilities
- Amplified sales opportunities
- Enhanced ratings on customer satisfaction
- Enhanced employee retention
- Data-propelled marketing
- Cost-efficient marketing
- Inventory optimization
- Supply chain optimization
- Smooth cross-functional communications
Read on to gain an understanding of ways how to franchise software helps refine your franchise business.
- Franchise software refines your franchise business by increasing sales.
One of the most important, underlying benefits of franchise software is the fact that it helps amplify the sales of your business. In case, this isn’t something your existing software is offering, perchance, you’re working with a system that’s less than the highest standard or quality. Customer service and customer relations are two crucial factors that play pivotal roles and directly impact sales. Most modern franchise software systems are in possession of compelling sales promotion and customer loyalty enhancement tools that help drive more prospects to individual franchise outlets. At the same time, franchise software offers a well-run messaging system that can keep track of each and every customer correspondence and ensure a best-in-class customer experience at all times.
- Franchise software refines your franchise business by optimizing supply chain and inventory levels.
You can significantly benefit from franchise software as it renders maximum visibility of corporate-level inventory. The software comes up with an automatic tool to replenish stock. The use of the tool can be leveraged all through the franchise network. Furthermore, the software grants access to seasonal and historical trends to franchisees when they need them the most. In this way, the whole franchise team remains up to date with the product they have in stock and how much product they need in the future. This averts the possibilities of any potential scarcities or blowouts.
- Franchise software refines your franchise business by providing uniform system access from anywhere.
In this day and age, the ubiquitous presence of mobile technology, smartphones, and tablets has led to franchise owners running their businesses not just from their offices but also while they’re on the move. To make the most of the mobile compatibility, all you need is franchise software that can be run from remote locations. Cloud-based franchise software gives you enough flexibility and freedom to work efficiently regardless of the time and location with only the help of an internet-connected device. In addition, the software provides uninterrupted access to a digital library of the franchise via a private intranet. What’s more, intuitive dashboards presented by the software keep you informed about important business performance metrics in real-time.
- Franchise software refines your franchise business by providing information with security at multiple levels.
In current times, data is all-pervasive and all-important. And when it comes to franchise software ensuring absolute data security is crucial. Potential franchisees and customers will refrain from collaborating with franchises that don’t put due diligence into practice. If you keep using only locally installed software the chances of vital information loss through hardware damage, data corruption, or terrible misclicks are high. Given that you haven’t resorted to cloud-based franchise software, the only alternative for you lies in maintaining backups at other locations to avoid catastrophic losses. Both existing, as well as erstwhile franchise owners, appreciate the need to have data protection across multiple levels. Cloud-driven franchise software boasts of high security. So, you can rest assured sensitive information is safe while being accessed, shared, or exchanged on the go. Plus, since franchise software supports fully automated data backups no loss of essential sales and customer information to sustain your business takes place.
- Franchise software refines your franchise business through regular software updates.
Any local installation of software can be very inconvenient as you’d require to maintain the software and carry out its updates from time to time. While locally installed software may, to an extent, be suitable to small-sized, single device businesses, it simply isn’t feasible for large-scale franchises, in particular, when multiple outlets spread across multiple locations are involved. With cloud-based franchise software in tow, such updates take place at the server location and in all computers at individual locations in one go. In this manner, each part of your franchise starts functioning while being always on the same page. Also, the need to assign additional man-hours for performing tasks is eliminated.
- Franchise software refines your franchise business by being cost-effective.
When you equip your franchise network with software’s local installation, it implies the purchase of plenty of licenses thereby making the process highly expensive. On the other hand, the deployment of franchise software can be done at one consolidated fee for the entire franchise. This aspect of direct savings is considered by many as one of the principal benefits of cloud-based franchise software.
