Managing a franchise is consistently an uphill task. However, if you’ve got the right tools in place, having the profession of a franchisor can prove to be a potent means to continuously get quality products served to your customers via standardized distribution channels. That being said, it’s hardly easy growing your franchise to a state where it sustains stability and smooth operations. And, there will always be several obstacles towards achieving those goals using Franchise Management Software.
So, to be in charge of managing a franchise, software is necessary. Good franchise management software comes up with essential modules that help you make sure your business runs smoothly. If the franchise is swarming with franchisors that put excessive focus on franchise development and expand their franchise, then it leads to inconvenience as franchisors fail to spend sufficient time to plan and implement effective management of their franchisees. That’s why powerful franchise management is necessary. It has the competence of easing each of the processes to their nitty-gritty minutiae so that efficiently running business with minimal manual input can be achieved.
Here are objectives that franchise management software promises to pursue and accomplish.
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Franchise management software should help get rid of repetitive administrative work.
Given that your franchise is service-based and widespread enough to put several different technicians and field representatives to work, you should likewise be aware of the fact that mundane, low-yielding administrative work stays above fundamental employee information and schedules. If you rely on paper-based work, although it can lead to cheaper upfront costs, still the indirect missed opportunities linked with day-to-day administrative work keep piling up fast. Franchise management software, on the other side, allows constant, seamless communications among staff members and between employees and customers. Furthermore, the software ensures scheduling happens with minimal effort by means of help from a robust calendar tool and in just a few simple clicks.
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Franchise management software should put across simplification of the inventory process.
Systematic inventory management is one of the basic necessities for the majority of businesses. If it so happens that the customer asks for a certain spare part only to find it not available, will look for it elsewhere almost instantly. If pieces of key equipment that are needed on a regular basis are always in short supply your business will take very little time to gain the infamy of unreliability. This as well might be a death knell for your business.
If you’re resorting to manual tracking of inventory, you’re constantly missing out on several moneymaking opportunities. Instead of spending on payroll by hiring someone to supervise inventory and do manual entry of data on spreadsheets or worse paper files, franchise management software helps handle inventory and supply chain requirements in a seamless fashion.
Equipped with a powerful intuitive interface franchise management software eliminates manual work and makes your processes customized for alerting management in the event of potential shortfalls or blowouts. The software also has the ability in automating orders and sending the requirements to supply chain managers.
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Franchise management software should get rid of confusion arising out of scheduling disorganization and lost appointments.
The scheduling calendars associated with franchise management software make the process of arranging jobs and tasks simpler. In this way, it’s possible for you to devote relatively less time to crunch numbers and coordinate the availability of technicians and more time in the franchise outlet focusing on core business activities.
The interface supported by franchise management software is user-friendly and allows you in creating new schedules, importing templates, and doing work hours adjustments in real-time. All these actions can be analyzed by the employees who in turn can instantly provide feedback via the same application interface. Furthermore, the interface provides uninterrupted access to several documentation and communication histories shared with employees. Also, the need to review and bring in any amendment in availability shared via previous communication can be put in place.
In addition, franchise software fully wards off the risks associated with situations when your business is overstaffed, understaffed, or encounters missed appointments. This results in more satisfied clients and increased revenue earnings. Franchise management software instantly notifies you of any overlaps in scheduling, imminent hours of overtime, or gaps in scheduling that need to be recompensed. After you’re notified about the issue, it can be easily fixed by getting the calendar updated in real-time. At the same time, appropriate updates will be prompted to the mobile devices of your employees. Alternatively, the responsibility can be handed over to your staff as far as important scheduling activities are concerned.
All things considered, franchise management software clears the way for more straightforward intra-franchise communication, a reduction in missed appointments, and considerable time savings.
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Franchise management software should help in the delineation of repair orders almost instantly.
More organization in the performance of tasks and less chaos are brought forward by franchise management software. Consolidated software for franchise management is equipped with communication tools so that proper distribution of orders can be carried out by the management. Additionally, the performance of the entire team can be monitored without getting overburdened.
The software is also capable of generating dynamic reports related to how employees operate. These ensure the service you render is always a cut above the rest. What’s more, once the job is accomplished you can outreach customers and inform them about job completion from the same application.
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Franchise management software should result in improvement in all-level business decision-making.
In absence of any proper data, future planning of the services offered by your franchise seems to be too far-fetched and purposeless. Regardless of whether you’re contemplating franchise territory expansion, the addition of franchise service outlets or an increase in the marketing budget, franchise management software can come to your aid in making well-informed decisions based on hard data.
Data collection procedure executed by franchise management software offers due diligence. As a consequence, the outcomes of important business decisions are found worthwhile. Plus, the data collection procedure increases the extent of trust as well as the cooperation you receive from your employees while executing core plans.
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Franchise management software should help make communications smoother.
Cloud-based, mobile compatible franchise management software takes a messaging service into account. The service exhibits compatibility with all devices as far as text messaging and email capabilities are concerned. The functionality makes every client communication organized and keeps its proper tracking. It helps offer a safeguard against any misconception and allows you to instantly direct messages to fellow workers containing suggestions and solutions at times some uncommon challenges are encountered in the field.
Franchise management software puts forward easy access to all appropriate information in connection with coworkers and clients, irrespective of whether you opt for a direct outreach or think of tweaking the target audience for a new advertising campaign.
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Franchise management software should offer protection against technological failures.
When it comes to franchise business owners, you cant expect scenarios that are worse than a loss in sensitive client information or invoice/payment records because of technological malfunctions. Such drastic setbacks can hamper your business prospects to a great extent.
Franchise management software helps recover from these hitches. To take care of equipment failures, franchise management software is made cloud compatible so that valuable business data can be made to reside virtually at a centralized secure location until and unless the data becomes superfluous.
With franchise management software in tow, disaster recovery can happen as easily as you log back into the cloud from a different device. So, even though the cost of repairing or replacing your device stays put, you’ll save a considerable sum of money as the need to fully recreate the business backend or reinclude the list of your clients is unneeded.