Setting a carpet cleaning business in motion doesn’t require trailblazing technology. As a matter of fact, to ensure the operations run well, the use of pen and paper is more than sufficient. However, in case you’re running the carpet cleaning company on a small scale you need to look for effective ways to cut costs without compromising on the quality of services. For this purpose, you need to leverage the marvel of ultra-modern technology.
Here are five ways carpet cleaning business software comes to help business owners.
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Carpet cleaning business software helps in significant time saving
As a franchise business owner, it’s common that you’re adept at performing various tasks. At times, it’s normal that business owners are found dealing with a number of responsibilities which a marketing manager, accountant, receptionist, customer support executive, etc. In particular, if you’re new to a franchise business, there are important duties that rest on your shoulders until your company grows to the extent you’re able to hire employees to put focus on key business areas. Utilizing carpet cleaning business software may well lend you a helping hand.
The advantage of carpet cleaning business software is that it’s able to provide valuable insights into your business in a speedy fashion. You can put things such as cleaning schedules, previous bookings, supplies, reported problems, and many more on topmost priority. Instead of daily checking things, you can plan the schedule and its associated tasks beforehand.
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It owns applications that allow you to keep a watch on the cleaning crew from a remote location
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A few software incorporates accounting and management functionalities
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Absolute data security is maintained
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Carpet cleaning business software helps encourage stronger, clearer communication
The aspect of thorough communication is paramount when it comes to scaling up your carpet cleaning business. Easy, straightforward communication shouldn’t be restricted to customer support only. When you keep your accounts on different social media platforms up to date, you’re confident in keeping your previous customers well-informed at the time of asking them to write favorable reviews and testimonials about your services in a bid to attract potential leads. If you’re not too tied up you derive sufficient time to easily update the website of your business, get in touch with prior customers, and do brainstorming sessions to grab hold of new opportunities.
However, what happens when you’re extremely busy and short of time to carry out these tasks with plenty of missed calls and emails landed in your inbox. What’s more, you’ll have your phone ringing constantly or the message box bombarded with texts from several prospective and existing clients requesting information on services or quotations. Building long-lasting rapport with the clients is your ultimate goal. Definitely, it will take considerable effort on the off chance you’re starved with time. But, with carpet cleaning business software in tow, powerful, effective communication can be set up with your customers. Applications built-in with the software for carpet cleaning is capable of:
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Filtering out messages
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Prioritizing messages as per their importance
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Creating tailor-made criteria conditional on the level of urgency
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Keeping backup of all conversations or communications transpired through voice calls, text messages, and emails
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Carpet cleaning business software helps improve employee retention
In every business, employee retention is crucial. And, carpet cleaning business software has the competence to retain employees. It goes without saying that a number of companies find it troublesome to retain a cleaning crew. With employee turnover going skywards the need to recruit more workers to continue operations becomes imperative. As more and more people get disinterested to do cleaning jobs and difficulties are thrown in the hiring process, it’s a prudent choice to make sure your employees are happy and satisfied.
Based on the potency of the appropriate application, a few carpet cleaning business software can bring in improvement in employee retention rate. The software lays down programs that seek feedback on the management from workers while not revealing their identities, builds an integrated mobile app to improve the standard of facilities provided to employees, and creates an automated scheduling roster to ensure a fair lineup. At the same time, you could install those programs that put focus on project management for facilitating a systematic timetable. In general, you want your employees to feel:
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A sense of acceptance and being valuable
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Good that their contributions are successful and well recognized
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That their responsibilities in the role of a cleaner are of importance to people
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Carpet cleaning business software helps clinch more contracts
Research indicates that nearly 73 percent of cleaning businesses have in fact realized the need for lowering bids only to button up contracts. In current times, more and more competitors are mushrooming into the scene every now and then. With this happening, the price rivalry is becoming increasingly tough.
As the number of contractors for a particular bid goes up and up the prices are expected to fall gradually by an equal extent. To consider cost reduction, a few of the companies are compelled to perform below par with an aim to secure decent revenue earnings.
So, what’s the modus operandi you need to follow to win contracts yet not lower your bidding prices? There are plenty of ways to ensure a deal closure without having to sacrifice bids or the number of services. In this scenario, you can choose to utilize carpet cleaning business software for bidding or employ built-in technologically progressive applications that help highlight your services exactly when you need them most. Carpet cleaning business software outfitted with sophisticated programs enables you to:
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Put your company in place in a distinctive, engrossing, and visually appealing way
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Get before and after pictures and videos of your offered services uploaded and displayed
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Show positive reviews and testimonials obtained from happy clients and current projects
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Carpet cleaning business software comes to your aid in resolving problems
Finally, carpet cleaning business software aids in quickly getting to the bottom of problems and sorting them out in a more organized fashion. You can’t rule out the possibility of issues occurring at the customer site. And, as the owner of the carpet cleaning business, you’re aware of the fact that the basic principle that should always be followed to ensure success in general or in a particular activity is to get the issue reported immediately.
Every so often, employees resort to conventional channels of communication such as phone calls or text messages to report problems. However, when information is sent to mobile devices the odds of it getting lost or not staying atop are high.
Carpet cleaning business software permits you to arrange messages systematically depending on several factors. The messages are intended to serve your needs. You can set the priority of these messages by classifying them on the basis of problem types, locations, customers, budgetary constraints, and work completion deadlines. The software makes sure you’re able to resolve problems in a particular, structured, and expedient fashion. By taking recourse to carpet cleaning business software you can preclude the possibilities of:
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Inaccurate prioritization of messages conditional on needs, situations, and current location
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Sending late messages or reports to wrong recipients
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The occurrence of miscommunications between the direct supervisor and his crew members