Are you looking for the best franchise CRM software? Then hop on to the guidelines on using it and learn how it helps your business in the long run.
A CRM solution was originally designed to support businesses in establishing and managing relationships with upcoming and present consumers. Thus, the franchise CRM solution emerged from a simplified contact-organized solution to a comprehensive system that allows businesses to organize leads, promotions, purchase transactions, accounting, and other operational areas from an easily accessible platform.
From an emerging standpoint, the software helps you to find the right prospects, lets you follow up with your leads, and foster them throughout the pipeline. At the same time, a franchise management solution is also utilized to manage consumer trust by retaining key details and increasing sales. For example, it helps to customize the experience and offer unmatched customer support.
If you are still not convinced that choosing the right CRM software can help your business, here is our guide on picking the best franchise CRM software for your franchise business.
What features should you look for in a franchise CRM system?
Don’t have the budget to buy franchise software? or maybe you’re not certain enough that franchise CRM software is the accurate solution for your emerging franchise platform. You’reYou’re curious to experience what are the features it provides. Numerous software providers provide an unrestricted demo of their software, or you may choose to read through the below-mentioned features before deciding to buy one:
It doesn’t just keep your workflows managed and automated; it proposes a heavy range of tools to help your franchise skyrocket revenue and implement more operative advertising campaigns, thus allowing the franchisor to have complete visibility over the business.
Topics we are going to cover:
- Lead tracking and sales
- Email campaign and marketing
- Reports and dashboards
- Automated workflows and approval
- Call support system
1. Lead tracking and sales:
You find and track new consumers by automatically retaining leads from various sources such as social platforms, emails, website traffic, newsletter sign-ups, and more. You can follow up with your prospects automatically, with a scheduled email option, and work or communicate with them straight. It can help breed leads through the sales funnel, from lead nurturing to the closing of the deal. Moreover, CRM software enables franchisors to store sales quotes and track invoices, royalty fees, and more.
2. Email campaign and marketing:
Although there are several forms of internet marketing your franchise business can use. But this may come as a surprise to you that one of the most efficient ways to win over marketing is an email campaign. An email campaign is 40 times more useful than a social media campaign in generating a conversion. Of the users receiving emails, 95% admit that email marketing is useful, and 70% open emails.
So, if your franchise is still not using emails to stay in touch with your customers, you’re missing out on sales and revenue. However, it should help you send automated email campaigns and text messages and helps you with lightweight project management needs. So, even it must help to track the latest trends and sales forecasting updates.
3. Reports and dashboards:
It is not just for running online marketing and email campaign; you need to be able to track what your leads are doing to determine what’s working and what’s not! the software makes it quick and easy for franchisors to track and easily report their digital marketing progress and identify the areas requiring rectification. So, using a franchise CRM solution, you can keep your online marketing campaigns on track and boost the website presence of your franchise business. Be it a pet, cleaning, retail, or service-based franchise, your marketing reporting process will be a breeze with a franchise CRM solution, and you’ll have more time to concentrate on your business.
4. Automated workflows and approval:
Are you still working with manual reporting and entering your sales and other data? Then you’re simply wasting your valuable time. It’sIt’s time to say goodbye to manually entering your data and reporting in your spreadsheets. The software enables you to pull all the numbers in real-time and takes the best care of your data. Project management, workflow management, and inventory management are essential parts of any CRM. Most of the high-quality franchise CRM has built-in workflow feature and checkmark option that helps to manage the tasks and organization of all the work.
5. Call support system:
A franchise software must be able to provide you with an excellent customer support system because no one wants to wait over the phone for hours to be connected to the other person in line. No matter what your subscription plan is, it must be able to provide your product expert for managing to onboard and understand your set-up. Your chosen vendor must offer you demo calls, unlimited email, and video support to help you scale your franchise business.
6. Concluding Lines:
Many different types of franchise CRM are available in the market, but not all may be worthy of your business needs. So, before you decide to buy one, choose the right one to make things work for your business. Alternatively, you may reach out to us for better help at https://meetbrandwide.com.
