Franchisors and franchisees have had complicated relationships in the past. While a contract defines their relationship and some level of performance expectations, there has also been a desire to work together for mutual benefit. The goal has been to gather data, turn it into information, and use that information to improve unit economics and make better business decisions. Franchise software helps both the franchisors & franchisees to get robust data and take intelligent decisions according to the data.
Collecting and analyzing data is crucial it can help you realize unit and system growth. To do this, you need to start integrating technology solutions such as all-inclusive franchise software that takes data from different areas of the business – finance, marketing, development, and operations – and brings it together so you can easily track and analyze it.
Software for managing franchisee units will give franchisees access to important business intelligence to make informed decisions based on unit-level metrics, such as revenue and royalty tracking, marketing efforts, operation standards, and staffing.
With the right franchise management software, franchisors can gain actionable insights into their business, maximize the success of each existing franchise unit, and add new units. Franchises produce a lot of data, which can be used to gain unique insights into the business. By turning this data into information, franchisors can make decisions that improve the performance of their franchisees.
The correct data points can help optimize operations, from vendor and category management to loss prevention. Additionally, it can improve human resources with productive workforce allocation. The software can also help franchisees optimize their marketing efforts with a better understanding of patterns related to customer behavior.
You may have heard some talk about how a franchise management software improves franchisee performance. However, you may need to know more about its power and benefits for your business. That’s why you need to read this blog carefully. Once you grasp how this tool can help your business, you will see that it is a valuable asset for your franchise business.
1. Franchisees can secure more success.
Management software for franchises can help improve the success of your business. This type of software helps you establish and verify franchisee units’ activities, contributions, and achievements. This way, you can ensure they’re aligned with the business objectives, goals, and values of franchisee units.
2. Franchisees can heighten their productivity.
There is no doubt that it can be hugely beneficial to businesses, as it can help boost the productivity of employees and franchisees. This is because the management software focuses on processes and activities related to skills, support, and resources to maintain and improve franchisee unit performance. There are many reasons to consider using this type of software due to its ability to address many important issues.
3. Franchisees can streamline many issues that need to be addressed.
Software for controlling human resources in a franchise framework is beneficial to implement because of the numerous initiatives that human resources agents typically handle. This is because such software can be applied to various types of scenarios that human resources must address, including but not limited to objects, key performance indicators, performance reviews, feedback, learning, and development.
Research shows that when employees and franchisees are given feedback and praised for their contributions and strengths, this boosts morale and makes them more productive. This shows that using management franchise software to provide feedback to workers is highly beneficial.
4. Franchisees can make the most of the software’s consistency and transparency.
No doubt, managerial consistency is pivotal. However, to achieve improved employee productivity, trust, team morale, and brand loyalty, you’ll need to ensure that your consistency is accompanied by transparency. This way, all employees will know they are being treated equitably.
Management software for franchisee units makes it easy for franchisees to implement several practices related to consistency management. Franchisees can internally make these practices public. With the software in tow, you can publish management values and guidelines on a privately managed Intranet server and send frequent triggers containing updates, memos, or employee performance recognition via the software’s integrated messaging channels. The software can carry out an automatic compilation of franchisee performance reviews.
It facilitates sending correspondences to ensure simple, performance metric-based decision-making. It also provides franchisees more independence and managerial stake utilizing its accurate, automated scheduling tools. Franchise software can provide you with the necessary resources to make informed, consistent decisions. With access to data and transparent communications, you can keep your decisions impartial and unbiased.
5. Franchisees can communicate with their employees.
The way you communicate with your team can have a significant impact on your eventual success. That’s why striving for clarity, accuracy, and thoroughness in your communication is essential – whether passing on instructions, rescheduling meetings, or simply sharing company updates. This applies to any medium, whether a phone call, in-person conversation, or email.
Having software for franchisee management by your side means you can automatically store all communication. This means you can easily find any conversation, even if it begins via email and concludes via SMS. Authorized users can access the dashboard from any internet-internet device, so you never have to worry about misunderstandings in communications or not having any receipts while responding to both customer and internal complaints and liability problems.
Typical communications concerning service calls, follow-ups, or any changes in shifts may call for manual intervention at times. It offers easy support to streamline such communications by sending automated reminders via SMS or email. It gives you the authority to set reminders based on your specific requirements. The software also corrects scheduling miscommunications automatically, with alerts whenever issues of schedule-concerning absences, overlapping shifts, or overtime are identified.
6. Franchisees can define and implement unified goals.
Software for franchisee unit management provides end-to-end capabilities to help you set unified, franchise-wide goals that inspire individuals to work together. The auto-generated reports can help you identify key performance indicators and tailor goals to individual employees.
Through simplified cross-platform communication, you can announce goals to the entire franchise quickly and easily. Automated SMS, email updates, internal messaging, and progress tracking on any level—from the franchisee performance dashboard to individual-level progress on training, franchisee, and employee operations, and service call quality—help keep employees motivated and on track. You can also provide step-by-step support and smart fixes for employees who need extra help.
7. Franchisees can reward and recognize employees for their hard work.
When a team member does something exceptional, it is essential to reward them in front of the group. This will not only make the recipient feel good, but it will also show the rest of the team that hard work is rewarded.
Franchisees can make employee recognition and appreciation easier than ever with comprehensive franchise software for employee management. The auto-generated reports furnished by the software give you the data-driven metrics to substantiate your commendations so that you can share meaningful praise with your team members or the whole franchise unit.
Use these stats as the basis for rewarding your team with bonuses or tangible gifts or for marketing materials that highlight your brand’s accomplishments and hard-working team. With the software’s user-friendly features, managing employee recognition and appreciation has never been simpler!
8. Franchisees can present a good leadership example.
As the manager and leader, you must demonstrate exemplary behavior to your team. To do this, you can use our employee management franchise software to show real examples of your work.
You can even use it to generate sales correspondence and operations or work-specific reports that you can share with your team to set a standard. Additionally, staying active in the internal communication channels of the software will demonstrate the importance of staying connected and responsive to other franchise family members.