As of 2020, every company requires technology to manage their business. It doesn’t matter whether you’re a franchise, a small business or a non-profit organisation. Your customers expect you to offer them the best service. But for that, you need to have complete information on the software or technology you provide them.
Had it been five or a few years ago, CRM software costs thousands of dollars, which was time-consuming to install as well. But with the modern and more advanced CRM software, you’ll have the most cost-effective, fast installing and straight forward features to manage your franchise.
Assuming that you’re looking to adopt a franchise sales CRM for your franchise, the purpose of this blog is to assist you to find the best CRM software to fit in your business.
Before, making a further move in the findings of your needful information, let us run you through the quick benefits of adopting a franchise CRM for sales:
Take a look features of franchise sales CRM
The main purpose of the franchise sales CRM is to help the franchise development team in boosting new franchise units. According to an Entrepreneur report, adopting a sales CRM for a franchise can lead you to higher sales, improved customer satisfaction index and enhanced marketing campaign performance.
Here’re the important features of franchise sales CRM that you’d not want to miss:
- A franchise sales CRM will help you to access necessary franchise growth performance metrics.
- You can easily track and manage the franchise units and documents
- You’ll have complete visibility through dynamic dashboards that’ll help you to make data-driven decisions.
- You can seamlessly align your sales and marketing with your marketing objectives and ROI metrics
- Also, you can easily check the ongoing progress of your leads in the pipeline.
So, you’ve known that franchise sales CRM is worthwhile all you’ve got to do is find the best one.
Now the question that comes to your mind is why do you need a sales CRM integrated to your franchise business?
Why do you need a franchise sales CRM?
Certainly, you need a sales CRM franchisee for many reasons, for declined sales, out of reach leads and also for falling through the cracks. While trying to recall all the little details of who, what, when and where you have invested can make you go dizzy. Surely, you might be able to manage with 10-20 clients without an organised system, but there will always be a point when you just can’t keep the track of all at once.
Using franchise sales CRM, you’ll have access to a tool such as automatic calendar scheduler which enables you to make the phone calls and allows you to schedule your next appointment automatically. Hence, by checking your CRM scheduler daily, you can easily ensure that all your leads are getting the required attention.
Now that you’ve realised why you need a franchise sales CRM for your business, let’s move on the things you must consider while choosing a sales CRM software for your franchise. Things to Consider while choosing the best franchise CRM software
Once you search for a ‘Best sales CRM for franchise’ in google, it yields almost 3.7 million results. So, you probably don’t know whom to trust? That’s what we are here to help you with.
Consider the cost of franchise sales CRM
The cost of CRM software may vary greatly. Vendors usually have a subscription-based pricing plan which depends on various factors, such as the number of users and types of available features. Generally, you need to pay a monthly fee. Some of the vendors also charge a flat monthly cost for a set of users.
If you feel you don’t have enough budget for buying a franchise sales CRM software, or maybe you’re not confident whether it is the right software for your franchise. You may consider demo trials of their software, tutorials to review their features beforehand.
Recognize your existing franchise requirement
Whether you’re just starting to grow your sales or simply planning to replace your old CRM software, the first thing to consider is your immediate requirement. Those additional features might seem like something that would be an unexpected addition. But if your development team doesn’t need them, is it really the best use of your franchisee budget?
So, before you make the final decision to buy a franchise, look in to the immediate and latest needs. Below are the must-have Franchise sales CRM features that any franchise development team needs for growing their sales process:
- Development of franchise: It must have the ability to enter in to new as well as the existing market, identify the target demography, reach out to more clients, automate your management activities, and provide you more time to converse with your leads.
- Boosting franchise performance: Must capture increased number of leads, measure your leads/ sales performance and built a stronger ROI metrics.
- Management of staffs: A sales CRM must have the ability to integrate all the communication with your employee, organise the workflow with employee management schedules, automate schedule updates and reminders through messaging and email
- Tracking of status: As a franchise owner, you’re going to need a lead management tool, which is the most crucial part of your franchise CRM platform that can track the status of your lead progress and the activities that those status have. You should also be able to review the sales funnel periodically.
- Franchise marketing: Your franchise sales CRM must have the ability to collect important analytics, manage your franchise websites and optimize your email along with your direct marketing campaigns.
It’s easy to get caught up with most of the above advanced features offered by the franchise CRM vendors. But the trick is to drill your requirement objective to the most basic level, ask yourself what your franchise goals entails and align them to your franchise CRM features.
Always make an effort to read genuine reviews online before finally choosing any things to buy for your business, whether it’s a physical product or a software solution. Getting feedback from your peers is the key in finding a suitable service.
By now you must have understood that it takes a lot to choose the best franchise CRM, but it is worth the buy. Be rest assured that your franchise sales CRM is going to be advantageous than many other franchise processes. Now be ready to build a solid foundation, and let your franchisee find growing beyond your present business goal. To know more about franchisee software, don’t forget to reach us at: www.meetbrandwide.com.