How to Streamline Your Franchisees with franchise management software
Good, positive relationships between a franchisor and its franchisees, particularly when it comes to applicants in the validation stage of their sales journey, are critical for streamlining the franchisees. Clear contact and openness on the part of the franchisor is among the many approaches to strengthen this vital partnership, beyond good unit profitability. And technology may play a key role among the many methods for achieving this. For franchisors, it’s not as easy as going down the hall to another office to connect with franchisees. In a number of time zones, franchises can be dispersed across the globe, making it impossible for anyone to hop into a simple in-person staff meeting. Yet connectivity, whether it has one location or thousands, is key to scaling every organization. This is where, the franchise management software comes in.
It helps the franchisors to develop a robust relationship with the franchisees despite several challenges. It brings in a central communications hub and help to coordinate the branding, targeting, sales and makes marketing constant with the help of the mother ship. After all, customers demand nothing less than consistency while visiting the franchises.
Franchise Management Software – The Central Communications Hub
The brand must shine throughout the franchise, trying to deliver available, dependable experience to clients from New York City to Hong Kong to Los Angeles. User experience can endure without deep understanding between company owners and the parent organization, though. Many franchise owners turn to form letters, video monitoring, and constant check-ins on the point of service data of the franchise to combat these problems. But franchisees can feel heavy-handed with this technique, many of whom believe they are being investigated rather than assisted.
Instead, franchisors should concentrate on two strategies of information exchange: 1) giving a voice to everyone at the table; and 2) guaranteeing that negative voices do not drown out positive ones. This can be done with the help of the franchise management software. The franchise management software acts as the central communications hub. This software can assist the franchisees to give a voice to everyone at the table and also guarantee that things that are not required are not present in the franchisees.
Engage Franchises with Technology
The latest technology instruments are an important component of your overall communication strategy, especially when it comes to changing franchise headquarters and pushing them out to all franchises (literally at the push of a button). BrandWide franchise software, for example, is a particularly useful service that allows you to add extensions quickly, offers you a professional greeting, and even lets you build a dedicated support line for franchisees as you expand. Good call monitoring also helps you prevent missed calls, and instant messaging tools such as Slack can keep you in real-time contact, regardless of location, with your main team members.
Management of The Important Deliverables
An all-embracing franchise software also gives a great deal of benefit to an individual franchisee from somewhere outside the big picture with its many franchise-cantered advantages. When on the go, here are a few things company managers can do. A built-in campaign management framework makes it easy to create work around the panel on all platforms, assign tasks, or modify changes. When the update is completed, you can alert your employees and clients immediately via text messaging or email. Continuous real-time control of the back backs up of whether the field rep approves. The franchise management programme comes to the help of field reps by uploading photographs of the work performed, settling the customer sign-off on the completed job, compiling invoices for the services provided, and collecting the check. All this can be done on a sensitive mobile app.
Developing the Centralized Reporting System
One of the major challenges facing new franchisors is getting all franchisees to report on a regular basis and regularly. If it is necessary to deliver on a regular or monthly basis, the date of submission must be ensured. The accounting and sales reporting section may be left to certain franchisees, wherein it may be difficult to represent the standard reporting formats when performing back-office work as part of the service. The use of franchise management software makes it simple by also safeguarding audits by maintaining financial transparency. At the same time, it helps franchisors to recognize the best franchise management strategies to retain the entire franchise network, which also entails the financial accomplishment of the franchisee.
Being Committed to The Franchisees
Your overall goal as a franchisor is to help each franchisee succeed by getting everyone on the same board while enhancing the opportunity to customize each one at the same time. You will in effect encourage loyalty by demonstrating your devotion to franchisees.
As such, you can see that you can streamline your franchisees with the help of the franchise management software. The franchise management software acts as the communication hub. To streamline your franchisees, get in touch with us and order a demo today.